Meet the Head Office Team at Sonder Home Care

Hi I’m Damien! I’ve had the privilege of being the owner of Sonder Home Care for almost 10 years, and it has been an incredibly rewarding journey.

Over the years, we have supported so many wonderful local residents, each with their own remarkable histories, stories and experiences. It is a real privilege to play a part in helping people remain safe, comfortable and supported in their own homes.

I’m incredibly proud of the Sonder team and the compassionate care they provide every day.

Hello, I’m John. As Operations Manager, my role is to oversee the day-to-day running of Sonder Home Care, working closely with our owner, Damien, and the wider team.

I joined Sonder in 2020, shortly before the start of the pandemic, after coming from a different sector. It was certainly a steep learning curve, but one that quickly showed me just how special this team is.

I feel very fortunate to work alongside such dedicated people, all of whom go the extra mile every day to support our clients, families and carers.

I’ve been part of the Sonder team for 8 years, starting in a caring role before moving into my current position supporting families as they explore care options for their loved ones.

My role is to meet with prospective clients and their families, listen to what matters most to them, and help find the best care solution for their individual needs.

I love my job because I get to work with an amazing team every day, all dedicated to improving the lives of people in our local community.

I have worked with Sonder for nearly 6 years, starting as a carer and loving the job from day one. I now work as a Client Experience Manager, a role I have held since 2022.

My role involves completing care and risk assessments, as well as creating care plans for clients to ensure they receive the right level of support to remain living independently.

I am lucky enough to work with an amazing office team and our wonderful carers, and I could not be happier to be part of Sonder.

My name is Emily, and I am a Client Experience Manager. I have worked with Sonder since January 2021, beginning as a carer at 18 years old before moving into my current role.

I have been supported at every step of my journey with Sonder, and I’m grateful to be part of such a caring team.

I enjoy working for Sonder because supporting local residents and knowing we make a difference in their daily lives is such a pleasure. Helping people continue living safely and comfortably in their own homes is incredibly rewarding.

I started my career with Sonder as a carer and quickly realised this was the job for me!

I have worked in many different parts of the company and have enjoyed it all, from caring to being part of the Client Experience Team. My current role involves scheduling our care calls, ensuring clients receive the care they require, with their usual carers wherever possible.

I am especially proud to have been a finalist for the Unsung Hero Award at the Surrey Care Awards in 2022.

I have worked with Sonder for nearly 4 years and love supporting our clients. I now work within scheduling, helping to make sure care visits run smoothly day to day.

I love my role, as every day brings different situations to manage and challenges to overcome.

I also love the environment and the team at Sonder. We work together to support one another and do our very best to fulfil our clients’ needs.

I originally joined Sonder as a carer, visiting our wonderful clients in their homes. From the very beginning, I discovered just how much I loved the role — getting to know each client, building relationships and making a meaningful difference in their daily lives.

I now support our office team, where I help coordinate staff rotas, manage calls and ensure smooth day-to-day operations.

I still enjoy going out to visit clients from time to time, which helps me stay connected to the heart of what we do. I also support our on-call service during evenings and weekends to make sure our clients and carers are always supported.

My role involves training and coaching new starters, as well as supporting and mentoring our current care staff through spot checks and regular supervisions.

I joined Sonder during the Covid-19 pandemic, initially on a part-time basis, as I wanted to do something to help. I enjoy every minute of working with our clients.

I truly enjoy being part of the office team and working alongside such dedicated colleagues. It is wonderful to end my working day knowing that I have made a real difference in someone’s life.

I’m proud to be part of the Sonder Home Care team in two roles I’m passionate about: supporting people in need and helping build a team that truly cares.

As both a carer and a recruiter, I have the privilege of working closely with our clients, as well as meeting the wonderful individuals who provide care every day.

I love being part of a team where kindness, compassion and genuine connection are at the centre of everything we do.

I'm Jez - Business Development Director at Sonder. My job plays a vital role in shaping how Sonder connects with the wider community. I work closely with the marketing and events team driving partnerships that go above and beyond traditional in-home care.

I love collaborating with local businesses and charities to make sure our clients experience more than just care and companionship at home.

As Events Coordinator, I have the pleasure of organising our weekly Wednesday events for our elderly clients, including dementia-friendly cinema trips, activity-led friendship cafés and coffee mornings.

I’m passionate about creating events that are fun, engaging, accessible and supportive of our clients’ needs. Every event is designed to offer a warm, welcoming environment where friendships can grow and clients can enjoy meaningful time together.

It’s incredibly rewarding to see the smiles on people’s faces and know I’ve made a positive impact on someone’s day.

I first joined Sonder at 16 through a work experience placement, and I was thrilled to be offered a permanent role afterwards. It has been both exciting and rewarding to take on real responsibility and grow within the team.

Sonder is an amazing place to work. The team is warm, supportive and genuinely lovely. I really value the strong sense of collaboration and the friendly conversations that bring energy to our work.

It’s incredibly fulfilling to be part of a team that is making a real difference in the lives of older people.

As Digital Marketing and Content Specialist, I share stories that capture the heart of Sonder — the compassion, connection and care that define who we are. My role is about highlighting real moments and the people who make our work so meaningful.

I also create digital content, adverts and magazine features that help share Sonder with the wider community in a thoughtful and authentic way.

Attending events and spending time with clients continually reminds me why this job matters. Every story and image reflects the trust, kindness and impact of our team. Through authentic, thoughtful content, I aim to help families feel informed, reassured and supported in their care journey.

Hi, I’m Tiffany! I joined the company in August 2025 as a Finance Assistant and have really enjoyed being part of such a purpose-driven and compassionate team.

My role involves assisting with day-to-day finances, including processing payroll and invoices.

I take pride in knowing that I work in a team that contributes to making a difference in people’s lives. It’s also rewarding to know that the work I do helps keep our services running efficiently, allowing us to continue supporting older people and their families with compassion and care.

Pablo is our rescue pup from Spain who keeps spirits high at the office. He takes his role very seriously - greeting visitors, keeping staff company, and occasionally napping on the job.