Sonder Home Care Named Home Care Provider of the Year 2026
We are so proud to share that Sonder Home Care has been named Home Care Provider of the Year at the Surrey Care Awards 2026.
The awards took place on Friday 6th November at Denbies Wine Estate, bringing together people and organisations from across Surrey’s care sector. This year’s theme was Compassion in Action, celebrating the people and teams who turn care into something that is felt every day by the people they support.
Being named Home Care Provider of the Year means so much to us because it reflects far more than one part of Sonder. It recognises the care happening in clients’ homes every day, the relationships built with families, the support given to carers, our training, events, community work and everything that goes on behind the scenes to keep that care running well.
Our entry also included some of the feedback we have received from clients and families over the years. One family, who have been with Sonder for nearly six years, wrote:
“When the going gets tough… the Sonder team gets going! Thank you so much for all that you’ve done – it’s been miraculous, frankly – and without you all, my parents would have been lost.”
That kind of feedback is a huge part of why this award feels so special. It is not just about what we do as a company, but about the relationships, trust and day-to-day care behind it.
We were also very proud to have two of our carers recognised as finalists in their own categories, which made the evening even more special.
Amy (Carer / recruitment)
Heart of Care Award: Unsung Hero - FINALIST
Amy was recognised as a finalist for the Heart of Care Award: Unsung Heroes, and anyone who knows Amy will know exactly why. She brings so much energy and personality into the lives of the people she supports, and the feedback we receive from clients and families says it all.
One client told us that Amy’s efforts had “lifted me over the last couple of weeks”, while another family described her as “kind, respectful and a true carer.” She has a way of making people feel comfortable and at ease, whether that is through a good chat, a laugh, or even matching her brightly coloured Crocs with a client’s outfit!
Amy also gives a huge amount to Sonder away from her care visits. She helps with recruitment, on-call, events and supporting fellow carers, and is always willing to get stuck in wherever she is needed. We were so proud to see everything she does recognised.
Manesa (Live-in Carer)
Excellence in Home Care Practice - FINALIST
Manesa was a finalist for Excellence in Home Care Practice for the care she gives as a live-in carer to a lovely couple we care for. Since becoming part of their lives, she has built such a strong relationship with them and their family, becoming someone they know they can completely depend on.
She does far more than simply manage day-to-day care. Manesa takes time to understand what matters to them, from favourite meals to games and activities they enjoy, while making sure appointments, routines and changes in their care are all carefully managed. With members of the family living further away, that reassurance means a great deal.
Their daughter summed up Manesa’s place in their lives perfectly, saying: “We have always spoken about Manesa as though she is one of the family.” She went on to say, “Quite simply, Manesa is in a category of her own.”
We were incredibly proud to see Manesa recognised for the care, thought and commitment she gives every day.
We could not have won Home Care Provider of the Year without the people who make Sonder what it is every day. Our carers are at the heart of that. They are the ones building relationships with clients, supporting families, noticing when something has changed and helping people feel safe, comfortable and themselves at home.
Alongside them is our office team working behind the scenes, our clients who welcome us into their homes, and the families who put so much trust in us. We are incredibly grateful to every person who has played a part in Sonder over the years, and so proud that this award recognises the work you all do. Thank you.
